FAQ
- Are these prices final?
- These are our published list prices. Final pricing is confirmed in a written quote, which accounts for portfolio size, integrations, and any waivers your sales contact may apply.
- What counts as an "active project"?
- A project that is between groundbreaking and certificate of occupancy plus the warranty period. Projects in pre-construction or post-warranty are unlimited and free.
- How does seat overage work?
- Each tier includes a number of internal seats (5 on Individual, 10 on Team, 25 on Enterprise). Additional seats are $10 per seat per month and can be added or removed at any time.
- Is the onboarding fee always charged?
- It is the standard fee on each tier and is sometimes waived in specific situations. Your sales contact will confirm the final number in your quote.
- How long is the contract?
- Annual by default. Quarterly available on request. If the product is not working for you, you should be able to leave at the end of any term with a complete export of your data.
- Do we own our data?
- Yes. Your data stays yours. Off-boarding includes a full export of every project, transaction, document, and audit log. Aggregated and anonymized data may be retained per our Privacy Policy.